Sales Policy – ReportViral

Effective Date: March 7, 2025

At ReportViral, we are dedicated to providing our customers with high-quality organic skincare products for men, ensuring a seamless and trustworthy shopping experience. This Sales Policy outlines our terms for purchasing, payment, shipping, and other relevant policies in compliance with international consumer protection laws and Google AdSense policies.

1. General Terms of Sale

All purchases made on ReportViral are subject to the terms outlined in this Sales Policy. By placing an order, you agree to:

  • Provide accurate and complete billing, shipping, and payment details.
  • Acknowledge that product availability, pricing, and promotions may be subject to change without notice.
  • Comply with all applicable laws regarding the purchase and use of our products.

We reserve the right to cancel or refuse orders at our discretion if we suspect fraudulent activity or if the order violates our terms.

2. Product Availability & Pricing

We strive to keep our inventory updated; however, product availability is subject to change. If an item is out of stock after you place an order, we will notify you promptly and provide the option to:

  • Wait for the item to be restocked.
  • Choose an alternative product.
  • Receive a full refund.

All prices are listed in USD ($) and are subject to change. Prices do not include shipping fees, taxes, or customs duties unless otherwise stated. Promotional discounts and special offers apply only during specified periods and cannot be combined with other offers unless explicitly stated.

3. Payment Methods

We offer secure and convenient payment options, including:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Other secure online payment gateways

For security reasons, all payments are processed through encrypted transactions, and we do not store sensitive payment information. Orders are processed once payment is confirmed. If a payment is declined, the order will not be processed.

4. Order Processing & Shipping

4.1 Order Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email once your payment is verified.

4.2 Shipping Methods & Delivery Times

We offer several shipping options based on your location:

  • Standard Shipping (5-7 business days) – Available within the U.S.
  • Express Shipping (2-3 business days) – Faster option for U.S. customers.
  • International Shipping (7-14 business days) – Delivery times may vary based on customs processing.

Shipping fees are calculated at checkout based on your order weight, shipping method, and destination. Customers are responsible for any applicable customs duties, VAT, or import taxes imposed by their country.

4.3 Tracking & Order Status

Once your order ships, you will receive a tracking number via email. You can monitor your package’s status through the carrier’s website. If you experience shipping delays, please contact us for assistance.

5. Order Modifications & Cancellations

We allow order modifications or cancellations within 12 hours of purchase. After this period, orders cannot be changed or canceled as they enter the shipping process. To request modifications or cancellations, please contact info@reportviral.xyz as soon as possible.

If an order has already shipped, you may initiate a return request following our Refund and Return Policy.

6. Return & Refund Policy

For returns, refunds, and exchanges, please refer to our Refund and Return Policy for detailed information on eligibility, procedures, and conditions.

7. Warranty & Product Quality Guarantee

We stand behind the quality of our organic skincare products and ensure they meet the highest standards. If you receive a defective or damaged item, please notify us within 48 hours of delivery with:

  • Photos or videos showing the issue.
  • Order details and proof of purchase.

We will provide a free replacement or full refund, depending on the situation.

8. Subscription & Auto-Renewal Policy

For customers who subscribe to our auto-renewal skincare plans, the following terms apply:

  • Your subscription will automatically renew based on the selected frequency (e.g., monthly, quarterly).
  • You may pause, modify, or cancel your subscription anytime before the renewal date through your customer account settings or by contacting us.
  • Subscription cancellations after a renewal has been processed will be effective for the next billing cycle.

9. Promotions, Discounts & Gift Cards

9.1 Promotional Offers

Promotions and discounts are available for a limited time only and cannot be applied to past purchases. Some promotions may require entering a promo code at checkout.

9.2 Gift Cards

We offer digital gift cards, which can be used towards any purchase on ReportViral. Gift cards:

  • Do not expire.
  • Cannot be exchanged for cash.
  • Are non-refundable once purchased.

10. Customer Support & Dispute Resolution

If you experience issues with an order, we encourage you to contact our customer support team for assistance. We are committed to resolving disputes fairly and efficiently.

If an agreement cannot be reached, disputes will be handled in accordance with consumer protection laws in the United States.

11. Policy Updates & Changes

We reserve the right to update or modify this Sales Policy at any time to reflect business changes, industry standards, and legal requirements. The latest version will always be available on ReportViral.

12. Contact Us

If you have any questions regarding this Sales Policy, please reach out to us:

📍 Address: 4214 Zappia Drive, Florence, Kentucky, United States
📞 Phone: 859-283-4747
📧 Email: info@reportviral.xyz
🌐 Website: https://reportviral.xyz/

Thank you for choosing ReportViral. We appreciate your trust and support!